Question 1

Are the peptides for human use?

Accepted Answer

No. All our products are research use only. They are not approved for human consumption or administration, and they are not a medicine.

Question 2

How do you guarantee purity?

Accepted Answer

Each batch is analyzed by HPLC and mass spectrometry at an independent laboratory. The certificate of analysis travels with your order and is available to download.

Question 3

How do you handle shipping?

Accepted Answer

We ship in secure packaging with live tracking. Lyophilized peptides are stable at room temperature during transit; refrigerate only after reconstitution.

Question 4

Do you accept transfer and card?

Accepted Answer

Yes. We accept card and alternative methods at checkout, in USD or CAD. The order is released once payment is confirmed.

Question 5

Where do you ship?

Accepted Answer

We currently deliver to the United States, Canada, Puerto Rico, and the British Virgin Islands, in 3–5 business days with tracking on every order.

Question 6

How should compounds be stored?

Accepted Answer

Store lyophilized vials in a cool, dry place away from light. After reconstitution, refrigerate at 2–8°C and use within the window stated on the COA.

Question 7

Can I request a specific batch COA?

Accepted Answer

Yes. Send us the batch code printed on the vial label and we'll email the full certificate with the chromatogram.

Question 8

Do I need to be 21 to order?

Accepted Answer

Yes. Access to the site and all purchases require confirmation that you are 21 years or older and buying for research purposes.

What you need to know

Frequently asked questions